Thank you for your support! Below are FAQs you will find helpful for navigating your Museum membership as well as special curated content inside our members-only portal.
Open the door to the Member Portal to access information on upcoming member events and deals, opportunities to peek behind-the-scenes, and specially curated content. All members are given a key (i.e. password) to the portal door when they join our community. Can’t find yours? Contact [email protected].
FAQs for Current Members
We recommend that members reserve tickets through our Call Center at 1-877-975-3786 in advance. Members can also reserve tickets through our website by creating an account here. Please note all online ticket reservations include a $3.00 per ticket service fee. Members can have their fees reimbursed in the Museum Visitor Center when picking up their tickets.
Members get access to all tours, excluding food programs. They receive a 50% discount on admission to food programs.
Memberships are non-transferable. You can purchase a gift membership for friends and family.
Members are required to visit the Museum with their guests.
Your membership materials should arrive by mail two to three weeks after your membership contribution has been processed. However, you don’t need to wait for your card to arrive to take advantage of your member benefits. You can reserve tour tickets by providing your name.
A portion of each membership contribution is tax deductible. You will receive a tax receipt.
Members can view the Tenement Museum’s map of neighborhood dining suggestions on our online neighborhood guide or can request printed copies in the Visitor Center and Museum Shop.