FAQs for Current Members

Renew your membership, receive a digital member card, RSVP to member-only events, and reserve tickets by logging into tickets.tenement.org using your email and your Membership ID.

Member tickets are not subject to service fees. However, any tickets booked outside of your membership level will be subject to service fees.

You can find information and links to register for our upcoming virtual programs through our Events page and reserve your spot using your member account.

To renew your membership online, log in to tickets.tenement.org using your email and Membership ID and select your current membership level for renewal.

Alternatively, if you would like to send in a check for your membership renewal, you may make your check out to The Tenement Museum and address the envelope to:

LOWER EAST SIDE TENEMENT MUSEUM
P.O. Box 24352
New York, NY 10087-4352

Memberships are non-transferable, but you can purchase a gift membership for friends and family.

Through your member account, you can confirm the status of your membership and check its expiration. Even if your membership has expired, you will retain access to your account and you can renew at any time.

Alternatively, you can also reach out to our Membership Office via email at [email protected] to check the status of your membership.

At this time, the Membership Office is no longer printing physical membership cards. Your membership can be located using your name and address, so physical members cards are not necessary.

However, after activating your online member account, you will receive an email that includes a digital membership card. You can add this card to your digital wallet for easy access at check-in.

A variable portion of each membership contribution is tax-deductible. You will receive a tax receipt via email after you purchase your membership. All categories, benefits, and prices are subject to change.

Please contact the Membership Office at [email protected] to learn more!

The Tenement Museum does not offer a Library Membership, though we do have various individual membership levels that may interest your patrons, which are listed on our Membership page. Alternatively, we also offer private virtual tours.

During a private virtual tour, an educator guides participants through a historic tour via Zoom – using oral histories, images, documents, and videos. These events lend themselves to lively conversations between participants and the educator. Learn more about Group Reservations.

To apply tickets to a membership, please contact us at 877-975-3786 or email us at [email protected].

Simply enter the special code for members during checkout in the Coupon Code field.

Please note: You do not need to create an account in the online shop to utilize your discount. The member code is included in member communications and your acknowledgment email.