The Tenement Museum is seeking a part-time Visitor Services Associate, who would work Sunday, Tuesday, and Friday. Applicants must have flexible availability and availability to work ab occasional evening shift. The Visitor Services Associate position is a fast-paced, dynamic position that is both fun and rewarding. We expect potential visitor services associates to have a strong work ethic, the ability to multitask, stamina to keep calm under pressure, and the ability to create a positive and engaging experience for our visitors. Applicants should be hardworking, genuine, outgoing, and amiable. Our goal is to provide our customers with a great experience complimented by exemplary customer service.
Visitor Services associates are responsible for the following:
To apply you please submit the following through our career portal (1) a cover letter that describes how you are a great sales person; (2) In your cover letter please briefly describe a time that an employee enriched your travel experience and why? and (3) your resume (all in either PDF or .doc form) through the link above to the Tenement website.
The Lower East Side Tenement Museum is seeking outgoing and lively individuals to assist the Museum with a variety of evening events on a freelance basis at the Museum. This position requires a flexible schedule, the ability to stand for long hours, and the capacity to move heavy furniture. Experience with food and beverage handling, as well as an interest in the history and foods of New York City, while not required, are favored. Customer service experience is required.
The Events Staff will be required to participate in the preparation, execution, and break down of events.
I. Preparation for Events
Preparation for these events includes three stages:
First: Walking or taking public transit to numerous restaurants in the Lower East Side to pick up the various foods that will be served;
Second: Setting up of events spaces and food handling devices;
Third: Food preparation, which includes washing, chopping and plating food.
II. Execution of Events
Event execution includes ‘front of house’ and ‘back of house’ staff:
‘Front of house’ includes a bartender – no drink mixing necessary – and staff to sweep the events space, remove used plates and bottles, empty trash when necessary, restock food table to keep a bountiful appearance, and ability to answer any questions that the patrons may have.
‘Back of house’ will make sure that extra or back up plates of food are ready, and clean the kitchen as the event progresses.
*Staff may be asked to plate and pass hors d’oeuvres.
III. Breakdown of Events
Break down includes removal of all dishes and trash, replacing all Museum furniture to its original state, and the proper and sanitary cleaning of all dishes. All per diem staff will be asked to carry tables and wash dishes.
Please send resumes and cover letters to email@example.com. No phone calls please.
The Receiving Associate will become well-versed in shop merchandise, both books and gifts, as well as in all museum programs, tours, and events. Splitting his/her time between the back of house and sales floor. He/she will receive merchandise and manage stock spaces, the Sales@tenement.org email and assist in inventory management. He/she will actively engaging customers in the shop and operate both Retail Pro and Altru; this includes ringing up shop sales, selling tickets, collecting donations and selling memberships.
There is potential for the right candidate to take on some management of shop.tenement.org – including writing copy, taking & editing images, and managing orders, promotions & gift guides.
How to Apply:
Please submit a resume and cover letter and a list of your three favorite stores to shop at and why at our career portal.
The Lower East Side Tenement Museum is an equal opportunity employer. We are committed to making all personnel decisions without regard to age, race, creed, religion, color, national origin, disability, marital status, citizenship, pregnancy, sexual orientation, veteran status, genetic predisposition or carrier status, or any other category protected by law.
© 2018 Tenement Museum | 103 Orchard Street, New York, NY 10002 | tel 877.975.3786